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Shipping & Returns Shipping & Returns
Shipping Information
We calculate shipping based on the address in your account so please either login or create an account to see the exact shipping cost for your order. Account creation is free and no credit card information is required until you actually make a purchase. Most orders are shipped within 24 hours from the time the order is placed. We will ship your order by FedEx. All products shown in our websites are usually in stock and ready to ship. If for any reason your ordered parts were not in stock we will notify you via phone or e-mail. Such orders will be backordered or canceled upon your request. Backorder items are sent to manufacturers to be shipped directly to our customer. Usually it takes up to 15 to 30 days to ship back ordered items. We professionally package all shipments. All shipments include online or toll-free package tracking or delivery confirmation. We insure all packages against shipment loss or damage.

We pass on to our customers all warranties made by the products manufacturer, who has sole responsibility for performing such warranties. When a manufacturers warranty is provided, its terms and conditions will be stated in the products description. The manufacturer shall be solely responsible for any damage to person or property arising from the design, manufacture, testing, or use of its products, and we accept no liability for such damages. We make no warranty as to products distributed by us, expressed, or implied, including without limitation any warranties of merchantability and fitness for a particular purpose. We shall not be liable for indirect or consequential damages. Manufacturers warranty does not extend to incorrect installation or to consumer misuse or neglect of products.

Return Policy
We accept returns on parts within 30 days from the original receipt. We do inspect all returned parts to ensure it is in new condition and will issue you a refund to your credit card. A 20% restocking fee will be applied to all returned parts. We are not responsible for lost shipments.

Parts that have been used and returned will not be issued a credit under any case. We will not pay any shipping costs to return any parts back PartsProUSA. It is up to the buyer of the parts to return the parts in unused condition. We will issue a credit back once we receive the returned part and not before we receive the parts back to PartsProUSA. We will try our best to make sure you are ordering the correct parts. It is up to the buyer to take responsibility for all parts ordered. Electrical parts cannot be returned under any condition.

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